Shipping / Returns
Shipping:
Domestic shipping is free on orders over $200. The shipping cost for orders under that amount will be calculated by the carrier at checkout, these prices usually fall between $5-10.
International shipping is available and will also be calculated by the carrier at checkout, these prices vary by location.
We are not responsible for any shipping / delivery delays or issues that may occur after we place your item in the mail.
Returns & Exchanges:
You may return your item within 10 days of receipt if you are not happy with it. Some items will may be ineligible for returns and this will be stated in the product details page.
Returned items must be unworn, in perfect condition, with all tags still attached. The buyer is responsible for return shipping costs.
Unfortunately, we are not set up for automated exchanges. If you wish to exchange your item for a different size, please contact us so we can sort it out.
If your garment is returned meeting the above criteria, you will be issued a full refund.
If you wish to make a return, please contact us at ells.us to start the process.
Thank you for your understanding of these conditions as we are a small business.
